Aurora Privacy Policy

1. Introduction

Welcome to Aurora ("we," "our," or "us"). Aurora is dedicated to protecting your personal information and respecting your privacy. This Privacy Policy describes how Aurora collects, uses, processes, stores, and protects your information when you access or use our mobile applications, web platforms, and live-streaming services ("Services").

By using Aurora, you consent to the collection and use of information in accordance with this Privacy Policy and our Terms of Use.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

• Account Information: When you register for an Aurora account, we collect information such as your phone number, email address, username, date of birth (to verify you are at least 18 years old), and profile picture.
• Content and Communication: Content you broadcast, post, comment, stream, send via chat messages, virtual gifts exchanged, and other interactive communications.
• Device & Usage Information: Device identifier, IP address, operating system, browser type, app version, language settings, and access timestamps.
• Payment & Financial Information: If you purchase virtual coins, gifts, or redeem streamer rewards, transactions are handled securely via authorized third-party payment processors. Aurora does not directly store complete credit card numbers.

3. How We Use Your Information

Aurora uses the collected data for various purposes:

• To provide, personalize, and maintain our live-streaming services.
• To authenticate your identity and verify age eligibility (18+ strictly enforced).
• To process in-app purchases, virtual gifting, and reward redemptions.
• To monitor platform safety, enforce Community Guidelines, and prevent fraud, harassment, or unauthorized access.
• To improve app performance, optimize streaming quality, and develop new features.
• To provide customer care and technical support.

4. Information Sharing and Disclosure

Aurora does not sell your personal information. We may disclose your information in the following circumstances:

• Public Content: Your profile display name, avatar, bio, and live broadcast content are publicly visible to other Aurora users.
• Service Providers: We share necessary information with trusted third-party vendors who provide cloud hosting, video infrastructure, analytics, customer support, and payment processing services under confidentiality agreements.
• Legal Compliance & Platform Safety: We may disclose information if required by applicable laws, court orders, or governmental regulations, or to safeguard the rights, property, and safety of Aurora users and the public.

5. Data Retention and Security

Aurora implements industry-standard administrative, physical, and technical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We retain your information as long as your account remains active or as required to comply with our legal obligations and resolve disputes.

6. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, update, correct, or request deletion of your account and personal data. You can exercise these options through your Aurora account settings or by contacting our support team.

7. Age Requirement (18+)

Aurora is strictly intended for individuals who are 18 years of age or older. We do not knowingly collect personal data from minors under the age of 18. If we become aware that a minor has created an account, we will promptly terminate the account and delete associated data.

8. Contact Us

If you have any questions, inquiries, or requests regarding this Privacy Policy or Aurora's data practices, please contact us at privacy@aurora.app.